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Refunds Items must be returned to BellaBlu Maternity within 14 days of delivery* according to policy. Items excluded from refunds:  All items marked Final Sale, Jewelry, clothing items that do not have attached tags, sanitary liners in swimsuits and panties, custom items, and furniture. Refund amount will be for the price of the item(s) MINUS the shipping costs. FINAL SALE items are also not eligible for refunds. Final sale items are issued a store credit. Any items received after the 30 day period, may be subject to a 20% restock fee.

ALL FORMAL DRESSES MUST HAVE A RA#(Return Authorization Number) before they can be returned. Formal Dresses are those priced at $180 and higher. Do NOT return them to BellaBlu Maternity until you have this RA#. You will need to email us at Customerservice@bellablumaternity.com requesting an RA# with your Name, Address, and Phone Number. You do NOT need your order number UNLESS THE ORDER IS FROM AAFES(military).
Exchanges: Items must be returned to BellaBlu Maternity within 14 days of delivery* in order to exchange. Items excluded from exchanges:  Jewelry, clothing items that do not contain tags, custom items, and furniture. Exchange amount will be for the price of the item(s). BellaBlu Maternity will pay for shipping back(with the exception of International and APO/FPO orders) to you on exchanged items. If you exchange item(s) for a non-like item(s)(eg. a swimsuit for a dress etc), you will be responsible for shipping charges.
Store credit: Items must be returned to BellaBlu Maternity within 14 days of delivery* in order to receive store credit. Items excluded from store credit:  Jewelry, clothing items that do not contain tags, custom items, and furniture. Store credit must be used within 180 days from the issue date. Store credit will be issued for the price of the item(s) minus shipping costs.

Customers are responsible for return shipping costs on any item(s) returned for a refund, exchange, or store credit. When your return is received, an email will be generated informing you of your total for store credit, refund, or that your exchange order has been processed. FINAL SALE items include but are not limited to: custom baby bedding, certain styles of swimwear(you can exchange for a different size), Clearance sale items, undergarments(bras & underwear), jewelry, formal dresses/gowns, Serena Maternity Collection, strollers, books, skin care products, and furniture. If these above items are returned, they may be subject to 20% restock fee from your total and issue you a store credit. ANY ITEM THAT IS CUSTOM MADE IS CONSIDERED NON-REFUNDABLE AND NON-RETURNABLE. CUSTOM MADE ITEMS TEND TO BE JEWLERY WITH INITIALS OR BIRTHSTONES, FURNITURE, FURNITURE WITH HAND PAINTED NAMES, PHRASES, ETC., AND OTHER APPLICABLE ITEMS. NO EXCEPTIONS WHATSOVER UNLESS THERE IS AN ERROR IN THE ORDER.

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BellaBlu Maternity- Returns
C/O Creative Families Inc
323 S. Blackwelder Ave.
Edmond, OK 73034


*Exceptions are made for all APO/FPO orders and International orders which are given 21 days from time of delivery.

 

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